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Sofigate Summit Side Event - Business Technology Standard session
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AI Factory – Meet your future digital colleagues
Monday, 23 November | 11:00–13:00 EET | Helsinki | In English

 

Grab some lunch and step into the AI Factory, an interactive space where you can meet your future digital colleagues and try working with them yourself. Lunch is available throughout the event, so explore the Factory at your own pace before we come together for a joint closing session on platform governance and the agentic enterprise.

 

Welcome to the AI Factory, where the future of work is already at work.
11:00-12:30
 

Imagine starting your working day by opening your digital workbench. Alongside your familiar tools, you now have a team of AI assistants and agents ready to work with you. They help you analyse, plan, create, coordinate, solve problems and take action.

Some might help you turn a business need into a development plan. Others might help you build and test a solution, manage a service, analyse operational issues or prepare better decisions. And some simply help you get through your own working day faster and smarter.

But what does working with AI agents actually feel like?

Grab some lunch and step into the AI Factory, an interactive space where you can meet your future digital colleagues and try working with them yourself.

 

Choose what interests you and explore five areas of the future workplace:

PLAN | Shape what should happen next
Explore AI colleagues supporting business design, demand planning, and user journey mapping. 

BUILD | Turn ideas into working solutions
Meet AI colleagues supporting solution design, development and release.

RUN | Keep the business running and improving
Discover AI colleagues working with service delivery, operations, support, incidents, service integration, monitoring, automation and continual improvement.

GOVERN | Make better decisions and stay in control
See how AI can support portfolio governance, service lifecycle management and financial planning.

🃏 THE JOKER | Reinvent your own working day
What if an AI colleague could take care of some of the mundane tasks that fill your working day? Meet a desktop assistant designed to help with everyday knowledge work. It might prepare you for a meeting, find and summarise information, draft content, follow up actions or take care of another familiar task. Which everyday task will we give it? That’s the Joker.

There is no fixed route. Move freely through the AI Factory, follow your interests and meet the digital colleagues that could soon become part of your own workbench.

Grab a bite. Pick a station. Meet an agent. Give it a task. See what happens.

 

The Digital Workforce Is Here. Now, Who’s in Charge
12:30-13:00
 
What happens when your digital colleagues become a digital workforce? Who orchestrates hundreds or thousands of AI agents? Who decides what they can do, what data they can access and when humans need to step in? Discover why platform governance may become one of the keys to managing the agentic enterprise, and get ready to see what this means in practice with ServiceNow and Salesforce.
 

Come curious. Meet your future digital colleagues. And get a glimpse of what happens when people and AI start working together.

 

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Event information

Name Sofigate Summit Side Event - Business Technology Standard session
Time Monday 23.11.2026, 11:00–13:00
Venue Sofigate
Address Porkkalankatu 1, On the map
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